SHIPPING & RETURNS
SHIPPING POLICY
You’ll receive a tracking number via email once your order has been completed and shipped.
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Standard Shipping: Delivered in 3–5 business days (tracked but not express)
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Express Shipping: Delivered in 1–3 business days
Shipping times may vary depending on your location.
You can track your parcel using the tracking number provided on the Australia Post website.
If you’ve chosen store pickup, we’ll email you as soon as your order is ready to collect.
If you need your order by a specific date, please contact us first—as we may be able to help you meet an earlier timeframe. Our production times can vary depending on workload, especially during peak periods, as all graphics are made to order.
INTERNATIONAL ORDERS: Will be shipped using Australia Post International or International Express
OVERSEAS TAXES / TARIFFS:
HOLESHOT GRAPHICS is not responsible for payment of any duties or taxes in relation to overseas orders. This is the responsibility of the receiver to pay.
SHIPPING or POSTAGE DELAYS:
We send all of our products via either Australia Post, which generally speaking are very reliable in delivering our goods in a timely manner.
If in the event that an order is to be delayed in shipping for any reason after it has been dispatched from Holeshot Graphics we will do our best, to follow up and provide information regarding the delay or expected delivery time. We will not accept responsibility for delayed shipping times or offer a refund due to delayed shipping if this is beyond our control after dispatch.
RETURN & EXCHANGE POLICY
At Holeshot Graphics we pride ourselves on quality products, so if you find you receive a product that you believe to be defective or incorrect please contact us via email – sales@holeshotgraphics.com.au. We will not accept refunds of customised products unless it has been manufactured incorrectly and the error is on our part. If your product is custom made and is ordered or approved with incorrect information, provided by the customer – we reserve the right to refuse a refund on the order.
Refunds/exchanges for any reason including change of mind, application or installation error by the end user, product ordered incorrectly by the purchaser will be dealt with on a case by case basis. We reserve the right to refuse a refund when we feel we are not at fault.
If you have any problems with a product please firstly contact us via email and attach photos and information regarding your issue. All issues will be handled by our team on a case by case basis
Holeshot Graphics
Unit 37 172 Milperra Road,
Revesby NSW 2212 Australia
Email: sales@holeshotgraphics.com.au
Phone Number: 02 9771 3109